Policies

Refund Policy

Refund Policy

To streamline our procedures and ensure consistency, the following refund policy will be implemented for the 2017 season.

  1. No Team Available for a Player:
A full refund will be given for all club membership / registration fees paid. This only applies if the Club cannot allocate a player into a team.


2.  Any Squirts, Miniroos, Divisional, City Player who has been registered but has not participated in an official club fixture (for MiniRoos) or football Brisbane Fixture (for all other categories) including Football Brisbane grading matches. A part refund will be offered by deducting a $100.00 Club administration charge from the relevant registration fee paid, plus the cost of any merchandise, which is provided as part of a registration package. There will also be a forfeit of any monies paid by a player when paid as a deposit for a position offered in a team (Divisional, City).

3.   Any player who has accepted a position in a team including BPL / SYL League teams. A part refund will be offered by deducting a $200.00 administration charge from the relevant registration fee paid, plus the cost of any merchandise, which is provided as part of a registration package. There will also be a forfeit of any monies paid as a deposit for a position offered in a team.

4.  Any Miniroos, Divisional, City player who have been registered and have participated in an official club fixture (for Miniroos) or Football Brisbane fixture (for all other categories) including Football Brisbane grading matches.

No refund will be offered.

No refund is offered for any merchandise purchased.

Please note in the case of payment plans, refunds will be offered based on amount paid to date, less the relevant charge as above and charges from our third party debit company.

Any exception to the refund policy must be applied for in writing to be tabled for consideration at the next Executive Committee Meeting.

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